CAN I CONSUME AFTER THE BB DATE?
Oh, absolutely – these little wonders have a shelf life that would make other brands green with envy. The "best before" date? It's just a friendly reminder to enjoy it at its peak, but it’s not like it'll turn into a pumpkin at midnight. Keep on sippin' and savouring the goodness!
WHEN WILL MY ORDER BE POSTED?
We’re pretty quick! Orders ship out within 4-5 business days (not including weekends or holidays – everyone deserves a break). Delays may happen with carriers, but that’s out of our hands.
WHERE IS MY ORDER?
Your order’s probably making its way to you, soaking in the sights! Typically, we ship within 4-5 business days, followed by 3-5 days of travel. You’ll get updates via email, but if it’s been 5 days and no word, shoot us a message at marie@wisdomfoods.com.au, and we’ll track it down!
RETURNS
We totally get it – sometimes things don’t always go to plan. However, we can’t accept returns based on personal taste preferences. But trust us, once you get a taste of our syrups, you won’t be sending them back – they’re just that good!
That said, if your order arrived looking like it had a rough trip (damaged in transit), we’ve got your back! We’re happy to offer a refund or store credit. Just drop us a line at marie@wisdomfoods.com.au, and we’ll make it right.
ARE YOUR PRODUCTS DAIRY-FREE/VEGAN?
Yep! Except for our Cookie Dough Syrup, which brings a little dairy love. The rest of our lineup is totally vegan/vegetarian-friendly.
DOES MY PRODUCT NEED TO BE REFRIGERATED AFTER OPENING?
- Skinny Syrups: No need! Just pop the cap back on and you're good.
- Skinny Mixes: Yes, please! Keep it chilled after opening to lock in all that deliciousness.
WHAT DO YOU USE TO SWEETEN YOUR PRODUCTS?
- Skinny Syrups: Sucralose – just the right sweetness without the guilt.
- Skinny Mixes: Sucralose again!
- Water Drops: Stevia/SteviolGlycosides.